DELIGHTFUL to fly! To soar in luxury above the clouds! To climb aboard and then exit in another part of the world! Gone are those days and what’s more, there’s no likelihood that airlines will ever “get it” and restore the level of excellence we used to know and expect, except for taking money quickly and efficiently, and creating new ways of not giving it back where deserved without a fight. Sorry to say this, but if there was ever an industry hopelessly wedded to “crowd sales” i...


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